Our Customers - We Love Taking Care of Them!

At PartSource we try our best to "Make It Easy" each and every day. In this hectic world and crazy difficult marketplace, it's common for companies to disregard the importance of taking care of their most important asset - their customer.

Had to share recent compliments from one of PartSource's key customers and PartSource Partner - North American Trailers, LLC in Salt Lake City, UT. Great folks, who know a thing or two about outstanding customer service and loyalty. We're proud to call them Partners.


From: Chad Larsen
Date: November 13, 2009 3:42:27 PM CST
To: Jerry Rothwell , Buck Buchanan
Subject: Fwd: Hangers
Jerry and Buck,

FYI. Thanks to all at Fontaine for the great relationship!

Have a great weekend!

Chad D. Larsen
North American Trailer, LLC
Sent from my iPhone

Begin forwarded message:
From: Dave Paschall
Date: November 13, 2009 2:30:38 PM MST
To: David Lee , Chad Larsen
Subject: Hangers
Dave

Thanks again for your help. The support I get from Fontaine parts and warranty has always made my job easier. It seems like no matter what the situation is someone from your group is always willing to lend a hand.

Best Regards,
Dave Paschall

Webb Wheel Service Bulletin #100 Just Released

RECOMMENDED APPLICATIONS FOR POPULAR WEBB 16.50 X 7" BRAKE DRUMS

THE PURPOSE OF THIS BULLETIN IS TO CLARIFY THE RECOMMENDED VOCATION USE OF SEVERAL POPULAR WEBB 16.5 X 7" DRUMS WITH 8.78" PILOT DIAMETERS.

Category #1: 76864B Vortex (100 lbs), 66864 (112 lbs), 56864B (105 lbs.)

These drums are recommended for standard duty cycle drive axle and
trailer axle applications and are FMVSS-121 tested for a maximum GAWR
of 23,000 lbs. For heavy duty applications, use 66884.

Category #2: 66884 (119 lbs)

This drum is recommended for heavy duty applications that are subjected
to a higher frequency of mechanical and/or thermal cycling compared to
standard duty over the highway applications and this drum is FMVSS-121
tested for a maximum GAWR of 26,000 lbs.

Category #3: 66660 (137 lbs), 66661 (136 lbs)

For severe duty applications such as fire trucks and applications that
require the use of a Type 36 air chamber. These drums are FMVSS-121
tested for a maximum GAWR of 31,000 lbs.

For any and all your Webb wheel end needs call Fontaine PartSource.