2010 showed improvement for most and for some, like Fontaine PartSource it was a very good year.
The Commercial Aftermarket began to show improvements in Q-3 as more trailers got on the road. We were fortunate and hard work paid off as PartSource won a good deal of competitor's share as well. How'd we do it? Staying to our 80/20 Principles - we took very good care of our "80" customers. That 20% that provided 80% of our business. We are doing quite well with the "80" and they've got more business to give, as long as we meet their needs on that business better than anyone else. We intend to do just that! Along the way, some of those in the "20" will surface as potential "80" accounts and we'll lazer in.
The Military Spare Parts market continues to grow as we find opportunities outside of our core and proprietary offerings. As published in the DoD Maintenance Fact Book for 2010, "the DoD is a big business, spending about $80 billion in FY2009. They've got 290 ships, 14,000 aircraft, 800 strategic missiles, 361,000 ground combat and tactical vehicles, and myriad DoD weapon systems, components and equipment items." DoD has a lot to maintain. It is our goal to give the U.S. Military exemplary service levels on original equipment spare parts and help keep the Warfighters on point and able to do their jobs.
We believe our business is going places in 2011. If you're not doing business with Fontaine PartSource maybe you should come along for the ride.
